I'd love to hear how you deal with the type of people I describe below. It baffles me that I have yet to figure them out.
Maybe there is no figuring out. I am just amused that people are like that. But it brings on panic attacks, so I need to know how to handle situations like this so they don't frighten me into wanting to hide from the world and stay in my own cacoon.
Our day started out with an owner (we have a property mgt co) being nasty to us, and accusatory. After my husband told him there was no reason for him to talk to us that way and there are other ways to communicate, he kept going on, until finally my husband hung up on him. He called back, we let him leave a message, which was just as nasty. So, I called him back, and explained things to him and asked him to call one of our contractors to get a better understanding of the work that was done. After which he called us back, and although he stopped being nasty he still had the tone of sounding like a father, who was an abuser, talking to his children. We new he was nuts when he started with the accusatory remarks that made no sense, he really went off the deep end. He did apologize but did it in that patronizing voice.
Then, we had anincident with a renter who illegally had a dog in their dwelling and left it there over night while they weren't there. The dog barked thru most of the night (no eggageration), and peed and pooped on the carpet. When I spoke to her about it, especially since we had a similar conversation a week ago. When we told her they had to pay for the carpet to be cleaned, she got irate with me/ I just don't get that type of person. I told her to not take the focus off her and said no consideration for her neighbors. And this was after we did her/husband a favor to help them out.
So, tell me what it is about people like that. How to not let it affect me/my husband. We're sensitive people, highly ethical,and are very caring to our owners/renters.
