Hi Kaitie,
I'm back with the avatar instructions :) When you're on the Forums page, under everyone's avatar pictures, on the right, you will see Support Group Options, click on it. On the top right you'll see Choose File, click on it and a window will open from your computer on the upper left side. Click on whatever folder holds your picture, click open. Then, click on the picture you want and click open again and you should see the name of your picture with jpg after it, to the right of the Choose File button. Then, scroll down to the bottom and click Update my Profile and your picture should be the new avatar. Just a note...your photo has to be small email size in order for it to work. To do that, I have to go on my computer and go to Start (lower left corner), click My Pictures, click on the picture I want, click Edit Size, then on the right, Resize the photo to Predefined width x height, small email, ok, and then go to File (upper left corner) click Save As, Rename the Photo (so it saves your original size photo), click ok. When you exit out of the window, it will ask you if you want to save the changes you made, click No and you're good to go. Just remember what you renamed the photo, so your new avatar will be the small one and not the original size so it will work. Whew! Good luck! :)
Shari