I can't really think of 3 specific things. I try to make people's days a little brighter whenever I can. for example on a miserable day if I see a customer in the store absolutely soaked and freezing I tell them to help themselves to a hot coffee. I know it's a small gesture, but most people can't be bothered to bother. I spend a lot of time outdoors in the weather, so I appreciate warming up. Or I'll take a few minutes out of my day to chat with the nice old folks that come to the store. Most of them are in there every day. I am their social life. I find I really enjoy their stories. They have a lot to tell.
