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Dos and Don't about supporting others


Ashley -> Health Educator
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Ashley -> Health Educator
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14 years ago 0 11226 logo logo logo logo logo logo logo logo logo logo 0
Members,
 
Here are some dos and don't related to support group etiquette. 
 

Don’ts

  • Don’t interrupt the thread. If you feel your response will change the thread topic it is best to create a new thread.
  • Don’t tell members you know just how they feel. You may be able to relate but you will never fully grasp what others are going through.
  • Don’t say things like "get over it", "it could have been worse", or "you need medication".
  • Don’t force your values on others.
  • Don’t expect that others will always agree with you or see things the way you do.
  • Don’t promise or promote quick fixes.
  • Don’t give advice. Explain what has worked for you or ideas you have but do not "lecture".
  • Don’t press a member for personal details.

Dos

  • Do use the member’s name, this shows the member that you see them as an individual and not just another post.
  • Do acknowledge the member for the unique and special person they are.
  • Do say thank you for helpful responses.
  • Do create many threads to talk about various topics.
  • Do post in threads to support fellow members.
  • Do offer your perspective.
  • Do explain other options in terms of actions to take.
  • Do say things like "what you are feeling is understandable" and "I am listening".
  • Do be nonjudgmental and accepting.
  • Do accept other people’s perspectives.
  • Do understand that people do not choose to be depressed, anxious, or addicted.
  • Do understand that overcoming mental illness and addiction takes time and hard work.
  • Do recognize a member’s successes and help the member to appreciate their achievements.
  • Do share your personal experiences.
  • Do understand that you do not have to solve the problem for the member.
 
Please feel free to add to this list.
 
Ashley, Health Educator

Here to help :)


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