Good morning members,
For the SSC IM:
Go to View Support Group. Above the forums click on the blue Launch icon.
If nothing happens, you need to disable your pop-up blocker. To do so, if your using Internet Explorer 7:
Go to TOOLS at the top of the browser and find your pop-up blocker settings and turn them off.
If nothing happens still, you need to lower your security settings. Again, go back to TOOLS at the top of your window, find the security tab and set it to the default level.
Before you can start chatting, go to the forums, find the members you'd like to add and click the blue icon in their post that reads: add a buddy.
For the quit meter:
Go to your glove compartment. Click on download which is highlighted in blue. This will take you through the downloading process for the quit meter. Once you have downloaded your quit meter onto your desktop, you can change it by hiting the box on the quit meter: change your quit meter.
For the quit meter on the site:
Go to your glove compartment. Select the icon in the top right corner that will take you to your personal profile. Go to the quit date and make the necessary changes using the calendar icon next to your quit date. Don't forget to select the change icon to save the changes.
If you have any other questions or require further assistance, we are more than happy to do so via the feedback section:
http://www.stopsmokingcenter.net/auxiliary/feedback.aspx
Hope this helps.
Danielle
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The SSC Support Team