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Page Times Out, Have to Log Back In


10 years ago 0 11213 logo logo logo logo logo logo logo logo logo logo 0
Hello,

Sorry to hear this has been causing you frustration. If you have technical concerns it is best to contact us through the feedback section as we like to reserve the support group for conversations around depression. The website times out after 30 minutes of inactivity in order to protect the privacy of users.


Ashley, Health Educator
10 years ago 0 3 logo logo logo logo logo logo logo logo logo logo 0
This site seems to time out pretty quickly. What can I do to keep the page from timing out? I've had the page open for about an hour and between this page and visiting other websites, I've had to log in like five times.  Can you fix the system so it doesn't time out so fast? TY.

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