Welcome to the site! I hope you will start working through the program - it's really a great tool to help you recover from your anxiety issues. The support forums here are also fantastic, so feel free to post anytime.
Nice to meet you and welcome to the program and support group. As for the instant messenger lots of people have trouble getting it to work with their computers. It does work with my system but I don't use because there are not enough members using it. Sorry I couldn't answer your question maybe one of the other members or one of the educators can help you.
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