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Website back to normal!

6 years ago 0 +0 / -0 Timbo637 740

Hi Ashley,

I'm sure it is challenging keeping this website up and running, and I'me sure I speak for others when I say that we really do appreciate this wonderful website.

Thanks...

Quit Meter

$15,651.35

Amount Saved
Quit Meter

Days: 480 Hours: 3

Minutes: 25 Seconds: 1

Life Gained
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2587

Smoke Free Days
Quit Meter

56,914

Cigarettes Not Smoked

Stay Strong.

Not One Puff Ever (NOPE)

Tim

6 years ago 0 +0 / -0 Ashley -> Health Educator 9053

Please check the Health Educator's corner for updates on maintenance or other issues with the site. In the case of the last error we were unable to post right away as the entire server was down and we had limited functionality. Also, please keep in mind Health Educator's only check in a few hours a week. I have just posted a new thread regarding infrastructure upgrades in the Health Educator's corner.

Have a great Easter Weekend everyone!

Ashley

Here to help :)

6 years ago 0 +0 / -0 Ashley -> Health Educator 9053

The missing feedback must have been due to the glitch as I can't even see it in the back end! If this happens again please let us know and we will look into it.

Hi Lolly, Here is the thread that was posted on March 29 - http://sg.stopsmokingcenter.net/supportv7/viewmessages.aspx?forum=17&topic=51597&ForumName=Health%20Educator%E2%80%99s%20Corner&TopicTitle=Technical%20Difficulties

The developers worked long hours trying to get the SSC Beta site back up; days, nights and weekends. It can be a challenge to keep this free to use website running. We ensure an ad free supportive environment for anyone who wishes to join us. When this is considered it can be appreciated that we actually have quite low down time in the grand scheme of things.

Ashley, Health Educator

Here to help :)

6 years ago 0 +0 / -0 Lolly 2 618

Hi Tim,

It was ever thus! I tried to get on so many times, that the one time I could, I left feedback. Needless to say, I heard nothing. Obviously, as I could not get on, I did not see a post saying the server was down. No one on FB. seemed to know of this post too. It's a big place never never land!!!

LOL.

6 years ago 0 +0 / -0 Timbo637 740

Hi Ashley,

I left feedback also concerning the website and never heard a word. I also left a nomination in the hall of fame. Maybe that went to never never land too.

Quit Meter

$15,651.35

Amount Saved
Quit Meter

Days: 480 Hours: 3

Minutes: 25 Seconds: 1

Life Gained
Quit Meter

2587

Smoke Free Days
Quit Meter

56,914

Cigarettes Not Smoked

Stay Strong.

Not One Puff Ever (NOPE)

Tim

6 years ago 0 +0 / -0 Ashley -> Health Educator 9053

Hi Lolly,

A server went down and it took quite a while to restore it. The developers then had to do some preventative maintenance. There is was a thread created in Health Educator's corner explaining what happened. Did you send a feedback in that was not replied to? I don't have any record of one so I hope we didn't miss it due to the servers being down.

Ashley, Health Educator

Here to help :)

6 years ago 0 +0 / -0 Lolly 2 618

As you say Penitent, "Happy Days" and long may it last. It might be good to know what the problem was, but no one deigned to reply to Feedback.

Lolly.

6 years ago 0 +0 / -0 Penitent 2532

Happy Days!!!

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$43,043.00

Amount Saved
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Days: 787 Hours: 18

Minutes: 52 Seconds: 2

Life Gained
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3913

Smoke Free Days
Quit Meter

86,086

Cigarettes Not Smoked

6 years ago 0 +0 / -0 Ashley -> Health Educator 9053

Hooray!!

Glad to see everyone posting.

Ashley, Health Educator

Here to help :)

6 years ago 0 +0 / -0 Rock 1843

It's taken me over two weeks to try to log into the site, so glad it is working again!

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Website back to normal!